- Can I send you a photo of a lamp I found online?
- Yes, and it helps. We read photos for proportion, height, finish, and mood, and we'll tell you which parts of it we can do and which we can't. What we won't do is copy another maker's piece part for part. If your reference is somebody's original design, expect us to build something that shares its posture, not its details.
- What if the finished lamp isn't what I pictured?
- Commissioned work sits outside our 30-day return window, because it was built to a spec you approved and we can't resell it. What it carries instead is a build guarantee: if the finished piece doesn't match the drawing and materials list you signed off on, we rebuild it at our cost. The fit-up photos exist so that we catch the mismatch before the finish goes on, not after the lamp is in your living room.
- Do you ship commissions outside the continental US?
- Canada on request, and we'll quote the freight honestly rather than eating it. Anything past North America needs a conversation first — these are wired for 120V North American service with a US plug, and a converter on a lamp is a compromise we'd rather you understand before you pay for one.
- Can I visit the shop while you're building it?
- Yes, if you're driving through Mariposa anyway. Email first so somebody's there and the grinder is off. We're at 4821 Highway 140, about forty minutes from the Yosemite gate, and we're not a showroom — it's a working shop with a bench, a bandsaw, and not much floor.
- How many commissions do you take at once?
- Three or four in the queue, and we stop taking them when the wait passes eight weeks. If we're full we'll tell you the month we can start rather than stringing you along. Turning work down is how the lead times stay real.